![]() Basic locking feature expectations, such as automatic door re-locking after a time delay, are also included in the app. Regardless of the type of access-keypad, PIN, or app-I found the lock to be responsive and to operate smoothly, without any of the jamming or motor problems I’ve encountered from numerous other units. The $8-per-month (or $80-per-year) plan stretches video storage out to 30 days and provides for unlimited users of all types. The $5-per-month (or $50-per-year) plan adds the ability to store videos for up to five days and share those videos, plus an unlimited number of admin users and up to 10 guest users. The free basic plan includes real-time video streaming and two-way audio, remote lock/unlock features, up to four admin users, and no guest users. The maximum number of each of these types of accounts that you get depends on the type of subscription you purchase. Guest users can be given time-restricted access and do not receive access to the app at all. Administrator users get full, 24/7 access and the ability to monitor video in the app. There’s also an audible, fuzzy hum from the external speaker whenever the camera is active, perhaps a feedback issue from the onboard microphone.Īs a smart lock, the unit is relatively low in frills, though it works well. The audio from the unit was also good most of the time, though I experienced some occasions where it was staticky or significantly delayed. Occasionally, however, I received alerts from the app even when there was no motion at all, and there were times when my app would not connect to the video feed. But even on the most sensitive setting, motion wasn’t registered until the visitor was less than 10 feet away from the door, though this is probably good enough for the typical user. In my testing, motion detection was good (but not great) when the sensor settled down after a day of use. You can pull up a live feed within the app, converse with the person at your door, and unlock the door so they can enter if you like. As with the Ring doorbell, you can then activate live video, including two-way audio, so you can not only see who’s standing outside but can communicate with them, too. When someone approaches the Gate from outside, the integrated motion sensor detects them, flicks on the camera and microphone, and alerts the homeowner via the mobile app. Naturally, the lattermost of these offers the most flexibility, largely because it integrates with the camera features. (This is essentially the same process as charging up a Ring video doorbell.) Access can be gained or granted via three methods: numeric keypad PIN, physical key, or the mobile app. To top it up, you pull off the interior portion of the device and plug it into any powered USB connection. The Gate lock is powered by an internal, rechargeable battery. The unboxing experience has the Gate lock pre-installed on a sample block. Ultimately, I’ve had more streamlined installation experiences, but Gate goes together easily enough, even though some of the steps are not fully intuitive or perfectly explained. ![]() If you’ve never installed a lock, this, plus the app that guides you through installation (there is no physical manual), might be a big help. There’s some logic to this, however the block shows new users how thick their door must be for the lock to work, and it gives you a sense of how the completed pieces go together. The Gate Smart Lock bizarrely arrives not in pieces but preinstalled into a block of plastic, making this the first time I’ve ever had to uninstall a piece of equipment before installing it myself. There’s even a doorbell of sorts, as pressing the phone icon on the lock sends a “knock” to the administrator’s phone-though someone who’s unfamiliar with the device will have no idea what the flashing green light does. ![]() There’s also a two-way audio feature, so you can speak directly to whomever is standing outside, and then let them in if you so desire. ![]()
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